Our Services
People-led execution across retail, events and community environments. Five core service areas, one standard of delivery.
"The quality of the execution is the quality of your brand in the real world."
Every service LEX delivers is built around that principle — the right people, properly trained, reliably managed.
Five Core Services
What we execute for brands
Product Sampling & Sales
In-retail, event and public environment sampling programs. HACCP accredited. Fully staffed, trained and managed end to end.
Assisted Sales & Product Demonstration
Trained Brand Ambassadors inside retail — demonstrating, educating and converting shoppers at the exact moment of purchase decision.
Activations & Events
Pop-ups, roadshows, expos, product launches and campaign activations — staffed, briefed and operationally managed from start to finish.
Merchandising & Field Sales
Retail visibility, compliance checks, display builds, POS placement and field sales support — with photographic reporting across your store network.
Community & Purpose-Led Programs
Supporting brands, foundations and organisations with programs that require care, precision and people who understand the responsibility involved. Including our ongoing work with the Amplifon Foundation Ciao! Project.
Our Approach
How we execute
The same eight-step process applies to every engagement — regardless of scale or service type. This is what executional excellence looks like in practice.
Understand the objective
Brief taken, questions asked, commercial context understood. We align on what success looks like before anything else starts.
Build the right team
Staff allocation against role-specific criteria. Not generic staff — people matched to the brand, category and environment.
Immersive Training
Brand-specific briefings, product training and compliance requirements. People go into the field prepared, not guessing.
Roster with precision
Right people, right locations, right times. Scheduling managed to minimise gaps and maximise execution quality.
Support in the field
Active field management, not passive monitoring. Supervisors, check-ins and real-time visibility across every activation.
Solve problems fast
Issues arise in field execution. We anticipate them, have contingency plans and respond quickly when things need adjusting.
Report with substance
Data, photos, insights — not just activity summaries. Reports that help you understand performance and make informed decisions.
Optimise continuously
Post-execution review feeds directly into the next program. Ongoing improvement is built into how we work, not treated as optional.
Categories & Channels
Industries and environments we work across
LEX has experience managing brand execution programs across a wide range of consumer categories, retail channels and live environments.
Liquor & Beverage
FMCG & Grocery
Consumer Electronics
Health & Wellness
Beauty & Personal Care
Appliances & Homewares
Pet Care
Automotive
Baby
Hardgoods
Airports / Duty Free
Pharmacy / Healthcare
Ready to talk about your execution needs?
Whether it's a single activation or a national ongoing program — get in touch and we'll talk through what's possible.
Get In Touch